Connection Questions
Q: Everyone just got kicked including me, what's happening?
A: This could either be a reboot or the server being down, if it didn't say in a broadcast message pr there is no heads up message from staff in chat that there was a reboot, it would mean the server is down, if this is happening please contact a staff member that's online at the moment or tag the Managers and Senior Mods in discord. It could also be that after a reboot the server never goes up again, which it should. If this is the case also please contact a staff member that's online discord at the moment so higher up staff can be alerted.
Q: What is a reboot and when does this happen?
A: Honestly, reboots rarely happen on PokeFind unless a gamemode is getting an update in which there will be a planned time in the discord.
Q: I can't connect to the server, is it down?
A: If the server is down it would most likely be under maintenance, which in the case of this happening would most likely be mentioned in our discord. This will also be the case with a server needing a reboot on another time when it normally happens. If this is not the case, it most of the time troubles on your end, which we can't be very specific about and we won't be sure how to help you with it. If it's not your own side, please try this: Try changing your DNS to https://1.1.1.1/ (Cloudflare) or https://goo.gl/ShHup9 (Google) by following their instructions. This will also make your every day browsing faster and safer. Hopefully this helps you!
Q: My resource pack isn't loading, what do I do?
A: Use the guide here or look in-game as it quite frequently pops up in chat!
Staff Questions
Q: What is the staff team on the server at the moment?
A: You can see the whole staff team here. This is kept up to date, and will change every time a Staff member gets Accepted, Promoted, Demoted or if they Resign.
Q: Where can I apply for staff?
A: I'm not going to tell you where you can apply, if you want to apply, you should be able to find it yourself instead of having staff tell you. If you can't find it yourself, you might want to spend some more time on the forums before applying. I don't want to come of as harsh but it should be something candidates should know how to do.
Q: If I apply who can see & react on my staff application?
A: Only Senior Mods can see your application and only Senior Mods contact you asking questions about your application.
Q: I applied, how long will it take for my app to be reacted on or to be reviewed?
A: It explains under the guideline but within 2 weeks of applying a Senior will either put your application into Stage One and then it can take background check and you will receive a reply when they are ready.
Q: What are the requirements to become staff?
A: You can find the requirements here.
Q: Do you need a rank, Discord or Teamspeak to become staff?
A: No you don't need a rank, having one won't improve your chances on getting staff either in any way. Only thing you need to have from those three are Discord however you do need a rank to apply for the QA team with more details about that in the discord.
Q: What can't staff members do which members can do?
A: Staff members can't afk and most of the time ignore people. When I say ignoring, I mean just completely ignore someone's questions in game, if you are someone who is just trying to waste our time, we can and will ignore you. If you do find a staff member ignoring you when you are just asking a question, please gather evidence and report it to a senior staff member, preferably a Manager.
Q: A staff member is doing one of the things above or abusing their powers, what can I do?
A: If you notice anyone on the staff team doing one of those things mentioned in the question above or abusing their powers, please get proof and report them to a senior staff member where they will be dealt with privately, sometimes you won't receive a response back.
Q: A staff member doesn't see my message, are they afk?
A: Most of the time this won't be the case, staff members have a really spammy chat and are most of the time helping other players as well, if they don't answer after a few times of asking please record this and send them a message in pm's, this way you could proof if they actually were afk. If they do react in pm's they were just helping other players as well. If they were afk, take your proof and report it to a senior staff as said above.
Q: Am I allowed to message a staff member when I have a question or need help with something?
A: Of course, this is what they are here for. Please come to the staff with all your questions. Staff don't bite and are here to improve your experience on PokeFind!
Last edited: Sep 24, 2018