Your best bet is to post a thread here: http://forums.pokefind.co/index.php?forums/donation-help.6/ or message an admin on here from this list: http://forums.pokefind.co/index.php?members/&type=staff or Discord.
Hey BrookeBlack, fill out this PokeFind Customer Support document and everything should be handled shortly after. https://docs.google.com/forms/d/e/1...qJKBU4NnPqbA_ZuspdY-kS5XXiWA/viewform?c=0&w=1