Crates Disappearing almost every time I try to open them.

Description: My crates Disappearing almost every time I try to open them. it's very annoying that it does that. it's happened a couple of times. This is the most recent occurrence..

When it happened 9/25

Location (server number): the lobbies.

 

This is a known bug that is being looked into. However, please note that you still receive the items from the crates they just don't show up in chat. You will just have to look through your cosmetics items and see what is new, sorry about this. Also note that sometimes you get duplicate rewards which will turn into coins, this is in case you were wondering why you don't have anything new sometimes.

 

Thank you, that helps a lot.