I lost my shadow heracross!

Discussion in 'Help' started by WifiForFree, Jan 21, 2018.

  1. WifiForFree

    WifiForFree New Member

    Joined:
    Jan 20, 2018
    Messages:
    5
    A couple days back I bought a pro rank and I wanted to rename one of my pokemons. But when I tried to rename it I saw that I had to spawn the pokemon. But I could not spawn it. So I switched it with my shadow heracross that was on place 1. But when I did that it didn't work so I switched a couple times between my shadow heracross and my rhydon (that I wanted to rename) and then my shadow heracross disapeared. And I never got it back sinds then. Unicorn0__0 was with me when I opened the egg that I bought from the store. It happened on server 1 from Kyoto and it was gone on all the other servers.

    Sorry for my bad English.

    -WifiForFree
     
  2. emslayy

    emslayy Admin Staff Member Manager Staff Manager

    Joined:
    Sep 19, 2017
    Messages:
    540
    Hi there!
    I'm sorry to hear that you lost your Shadow Heracross! I would suggest sending an email to [email protected] with the receipt from your shadow egg purchase, IGN, and any proof you have that you had your Heracross and that it's missing now. I hope this helps you! If you have any questions feel free to PM me here on the forums or on Discord! :)
     
  3. WifiForFree

    WifiForFree New Member

    Joined:
    Jan 20, 2018
    Messages:
    5